A Squadron of CRM Experts

Founded by a Salesforce veteran with over two decades of experience, Typhoon CRM was built to serve those who serve others.

Heritage

Typhoon CRM is more than a consultancy—we're your mission-ready digital transformation partner. Formed by the former founder of a successful in-house Salesforce CRM team and built on decades of experience across the military not-for-profit sector, our squadron is made up of 18 highly skilled professionals. Each team member brings a unique skill set, and together, we deliver exceptional results tailored for organisations supporting the Armed Forces community.

We specialise in transforming welfare-focused charities through robust Salesforce implementations that deliver real-world results. Our team has helped digitise and streamline everything from case intake to grant disbursement, enabling faster response times and greater transparency.

Our Business Analysts bring frontline charity knowledge, ensuring the systems we build reflect real operational workflows. Our Salesforce Developers and Architects engineer robust solutions that meet the highest standards of security, scalability, and performance. Our Data Analysts manage complex migrations and design insightful reporting dashboards that help leadership make informed, strategic decisions. And our Project Managers drive agile delivery cycles, keeping stakeholders informed and projects on track from kickoff to go-live.

We are specialists in:

End-to-end Welfare Case Management workflows, supporting everything from intake and needs assessments to outcome reporting.
Grant making and financial assistance workflows, with embedded checks, documentation, and payment tracking.
Full HMRC Gift Aid automation, including declaration capture, validation, and claim submission.
Ensuring total HMRC compliance, helping charities secure additional revenue effortlessly and securely.
Providing fully GDPR-compliant data and consent management tools, embedded into every system we build.

We’ve helped leading military charities simplify their operations and increase impact. By digitising complex paper-based systems, we've enabled caseworkers to spend less time on admin and more time delivering direct support. Our solutions have reclaimed thousands of hours and generated millions in compliant, traceable funding.

At Typhoon CRM, we don't just understand Salesforce—we understand the mission, the values, and the daily challenges of military charities. With us, you get a partner who speaks your language, respects your mission, and delivers technology that fits seamlessly into your purpose.

Values

Built on Service, Trust and Precision

Integrity in every line of code
Service-first approach
Precision delivery tailored to your needs
Passion for charitable outcomes

Talent Development

Your employees are your most valuable asset. We can help you develop and implement a talent development strategy that attracts and retains top talent, builds a strong culture, and fosters growth and development.

Technology Consulting

We offer a range of technology consulting services to help you stay ahead of the curve and leverage the latest tools and technologies. From cloud computing to artificial intelligence, we'll help you optimize your technology investments and improve your business outcomes.

Risk Mitigation

We'll help you identify and mitigate risks to your business, from cyber threats to supply chain disruptions. We'll help you create a robust risk management plan that protects your investments and ensures business continuity.