Services
Welfare Case & Grant Management
Volunteer Recruitment & Management
Volunteer Recruitment & Management
We implement case management systems tailored for Armed Forces charities. Our solutions help track case outcomes, manage grant payments, and integrate wellbeing tools like SWEMWBS. Everything is secure, reportable, and easy to use.
Volunteer Recruitment & Management
Volunteer Recruitment & Management
Volunteer Recruitment & Management
Volunteers are vital. Our CRM configurations help you manage recruitment, track participation, and keep your volunteers engaged—supporting national efforts and local branches alike.
Donation Management & Gift Aid
Volunteer Recruitment & Management
Membership & Subscription Management
Maximise your fundraising with our integrated donation tracking and HMRC-compliant Gift Aid automation. Never miss a claim and see real-time reporting on every penny raised.
Membership & Subscription Management
Self-Service Portals & Wellbeing Tools
Membership & Subscription Management
Keep your supporters connected with full lifecycle membership tracking—from sign-up to renewal. Tailor communications and manage member events with ease.
GDPR & Consent Compliance
Self-Service Portals & Wellbeing Tools
Self-Service Portals & Wellbeing Tools
Protect your data and your reputation. We implement GDPR-compliant consent processes that respect supporter preferences and safeguard personal information.
Self-Service Portals & Wellbeing Tools
Self-Service Portals & Wellbeing Tools
Self-Service Portals & Wellbeing Tools
Empower veterans and beneficiaries to access support, update details, or complete wellbeing assessments—right from your website.
Systems Integration
Systems Integration
Systems Integration
We connect Salesforce to your existing systems—CMS2, SSAFA platforms, payment processors—so your teams work smarter, not harder.
Pay-As-You-Go Model
Perfect for smaller charities needing regular support. Our team is available on demand:
- Admin Support: £100/hr + VAT
- Development/Architecture: £180/hr + VAT
- Minimum 5 hours/month (£500 + VAT) No rollover, no long-term contracts—just expert help when you need it.
Scoped Projects for Larger Implementations
For complex implementations or full-scale Salesforce CRM transformations, Typhoon CRM offers comprehensive, project-based services tailored to your organisation's strategic goals.
Our cradle-to-grave delivery approach ensures that your project is planned, executed, and supported with military precision.
Architectural Excellence: Our senior architects—each with decades of Salesforce design and delivery experience—will lead the solution design process. From system blueprints to infrastructure planning and user experience design, we align technical architecture with your operational needs, regulatory compliance, and long-term sustainability.
Multi-Disciplinary Delivery Teams: We build implementation teams specifically for each project. These include:
- Certified Salesforce Developers
- Business Analysts familiar with Armed Forces charity workflows
- Data Analysts for complex data migrations and reporting
- Project Managers who oversee delivery, risk management, and stakeholder engagement
- Architects who ensure scalable, secure, and high-performance systems
Proven Project Management: We follow Agile methodology, using sprint-based delivery to provide visibility and control throughout the project. Stakeholders receive regular demos, planning sessions, and retrospectives, ensuring your solution evolves iteratively and effectively.
Welfare Case Management Expertise: Our team has led end-to-end CRM programmes specifically for military welfare organisations, designing bespoke case management systems that are user-friendly, insight-driven, and compliant with safeguarding and data protection standards.
Full Lifecycle Support: From discovery and requirements gathering to go-live and post-launch optimisation, we remain embedded in your project. Our structured change control, training, and support systems mean your team feels confident and capable from day one.
Delivery Promise: Whether you are implementing a new welfare system, upgrading legacy technology, or launching a multi-channel digital strategy, Typhoon CRM is your trusted delivery partner. We don’t just hand over a solution—we fly alongside you to mission success.
Marketing Strategy
Our experienced marketing team can help you develop a comprehensive marketing strategy that will help you reach your target audience and achieve your business goals.
Operations Management
Our operations management services can help you streamline your processes, reduce costs, and improve efficiency, resulting in increased profits and customer satisfaction.
Risk Management
We offer a range of risk management services to help you identify and mitigate potential risks to your business, including cybersecurity, compliance, and insurance.
Strategic Planning
Our strategic planning services can help you develop a long-term vision for your business, set goals, and create a roadmap to achieve them.